Frequently Asked Questions
Everything we're commonly asked before booking a placement with Fiddlehead Press.
About the service
What exactly is included in a Sprout Newsletter Mention?
A sponsor line — your business name, a short description and a link — placed beside our local happenings roundup for two consecutive weekly editions, plus a copy review before it first runs and open counts once both editions have sent.
What area do the newsletter and podcast cover?
Mimico, New Toronto, Long Branch and the Humber Bay shore, with coverage extending into Islington–City Centre West. We don't sell placements or report on neighbourhoods outside that area.
What format does the creative need to be in?
Plain text for newsletter sponsor lines, and a short written briefing for podcast mentions, which we turn into a script for your approval. A logo or photo in a common image format is welcome but not required.
How long does a typical placement run?
A Sprout runs for two editions, the podcast mentions run across three episodes, and the Full Frond Partnership runs for six weeks. Run length is fixed per format and doesn't vary case by case.
Process & scheduling
How do I start a booking?
Send a message through the contact form on our homepage naming the format you want and, if you have one, a preferred week. We reply within one business day.
What happens after I send the first message?
We confirm the run dates in writing, and for podcast mentions we schedule a short briefing call to draft the script together.
How far ahead should I book?
At least one week for a newsletter sponsor line, ten business days for a podcast mention, and two weeks for a Full Frond Partnership, since it draws on both production calendars at once.
What does the assessment or briefing call involve?
For podcast mentions, a short call to understand what you'd like said and to draft a script you approve before recording. Newsletter sponsor lines don't need a call — we review the written copy by email instead.
Pricing & payment
What do the prices include?
Production of the copy or script, one round of review, scheduling and the reporting figure named for that format. The three prices on our Advertise page are the complete rate card, with no separate production fee.
How do estimates work if my request doesn't match a listed format?
We don't create custom tiers. If a request falls outside the three formats on our Advertise page, we'll say so plainly rather than invent a fourth option.
What payment methods do you accept?
We accept standard Canadian payment methods, confirmed once a booking is agreed and before the placement runs.
What is your cancellation and refund policy?
See our Payment & Refund Policy and Returns Policy, both part of our Terms of Use, or the full versions on our Advertising Terms and Payment and refund policy pages.
Practical
What are your office hours?
Monday – Friday, 09:30–18:00, Eastern Time (ET) — Toronto.
How do I reach the team?
By email at [email protected], by phone at +1 416-481-2255, or through the contact form on our homepage.
Where is Fiddlehead Press located?
Our office is at 445 Rimilton Avenue, Suite 200, Toronto, ON M8W 2G7, in Etobicoke, from where we cover the lakeshore neighbourhoods to the south.
Do you publish every week without exception?
Yes. The newsletter sends every Thursday morning and the podcast publishes weekly on a rolling schedule.
Still deciding?
If none of the questions above cover your situation, the fastest way to get a specific answer is to send a short message — most replies go out the same or next business day.
Who reads these answers
Most people reading this page are weighing a Sprout Newsletter Mention against a Lakeshore Podcast Mention, or checking whether their business sits inside our coverage area before reaching out. Independent shops usually start with the Sprout; organisations with an event or programme to explain usually lean toward the podcast; a business planning a longer campaign across the season is the typical fit for the Full Frond Partnership.
Whichever format you're considering, the process and the prices are the same regardless of the size of your business — there's no separate tier for larger advertisers.
Coverage, at a glance
Mimico, New Toronto, Long Branch, the Humber Bay shore and Islington–City Centre West. Our office sits in Etobicoke — see the map on our Contact page.
Quick facts
5
Neighbourhoods covered
Weekly
Newsletter & podcast publish every week
6 wks
Longest placement, the Full Frond Partnership
1 day
Typical reply time for a first enquiry
Still have a question?